Sales - In today's highly networked world, your customers expect to interact with you during every step of the buyer's journey. Here's how you can engage them.
Via Eric_Determined / Eric Silverstein, David Hain, Ricard Lloria
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"With more mobile devices than humans and over one billion people participating in social networks, today's customers are more networked and better informed than ever."
CMO @SAPCloud shares his insight:
1. Be Part of the Conversation across all Channels
2. Use Analytics for Insight across Platforms
3. Personalize every Interaction
4. Build on previous #customer #experiences
5. Become a Predictive Business
Which brand currently connects well across your buyer journey?